Herbert Smith Freehills Kramer LLP have published an article in Butterworths Journal of International Banking and Financial Law examining the current landscape of consumer claims against financial services firms.
Consumer claims against financial services firms are at an inflection point. The Law Commission's project considering the introduction of a standalone consumer class actions regime, combined with recent high-profile Supreme Court guidance on the Consumer Credit Act 1974 (CCA), makes this the most consequential period for UK consumer financial litigation in a generation.
In this article, we examine: (i) the structural forces accelerating consumer mass claims in the UK; (ii) recent judgments shaping the scope of consumer claims in practice, including the broadening concept of unfairness under the CCA; (iii) key procedural developments, including the Law Commission's project considering a standalone consumer class actions regime; and (iv) the next litigation frontiers for the financial services sector.
The article can be found here: UK Consumer Class Actions at an Inflection Point. This article first appeared in the October 2026 edition of JIBFL
Key contacts
Rupert Lewis
Partner, Head of Banking and Financial Services Litigation, UK and EMEA, London
Nic Patmore
Partner, London
Ceri Morgan
Knowledge Counsel, London
Daniel May
Of Counsel, London
Scott Warin
Senior Associate, London
Tom Wyer
Senior Associate, London
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