Subscribe to The Wrap
Key insights on the business and legal issues of the day straight to your inbox
Subscribe now
Our Future of Consumer series explores the dramatic technological and social changes impacting retail-driven businesses
It is an exciting time for the future of the consumer with the opportunities from innovation and technology, yet constant pressure to keep pace with regulatory intervention and change; disruptive technologies; and business model adaptations. The Future of Consumer series tackles a range of issues to help businesses including their legal teams to maximise success from opportunities.
Recent insights
11 กุมภาพันธ์ 2026
2026 Employment and Workplace Relations in Australia Legal Guide
27 มกราคม 2026
Cultures reshaped by automation – Where is the human in the loop?
22 มกราคม 2026
Public Law – The Podcast Series
19 มกราคม 2026
A market in motion: China’s consumer sector in 2026
12 มกราคม 2026
New Year, New TLD – Apply for your ".BRAND"
19 ธันวาคม 2025
Treasury Updates Merger Rules
Videos
It’s a matter of trust ‘The Great Attraction’
Consumer sector companies are regularly changing and it is interesting to look ahead to see what the future consumer sector company will look like. A number of themes such as digital transformation and supply chain resilience have been accelerated by the continuing impact of Covid-19. Other themes are emerging with the increasing importance of trust – in products, people, places and technology.
The Future of Consumer – Positioning for Success
Hosted by Herbert Smith Freehills Partner Kristin Stammer, Thomas Rüdiger Smith, leading Consumer Sector Associate Partner at McKinsey shares his findings on how consumers are experiencing Covid-19 and how underlying needs and behaviours are changing, followed by Herbert Smith Freehills Partners Peter Jones and Natalie Gaspar on tech transformation and workplace issues for consumer sector companies.
The Future of Consumer – Supply Chain Resilience
Hosted by Herbert Smith Freehills Partner Kristin Stammer, John Laing, leading Consumer Sector Associate Partner at McKinsey discusses the learnings from the continuing impact of Covid-19 to prevent further supply chain shock and build resilient supply chains of the future, followed by environment and social governance issues and perspectives from China with Tim Stutt, Australian ESG Lead and Nanda Lau, Partner from Herbert Smith Freehills.
Podcasts
Key contacts
Andrew Rich
Partner, Head of Consumer Sector, Sydney
Nanda Lau
Head of M&A, China, and Chief Representative, Shanghai Office, Mainland China and Shanghai
Susan Black
Partner, Head of Consumer Sector, London