The Pensions Ombudsman is overloaded. The determination process can take as long as three years. Now changes are proposed, to cut the backlog and reduce waiting times. Dan Saunders joins us to discuss the changes, and the implications for scheme members and trustees.

You can follow our latest thinking on our UK pensions blog.

Please contact us if you would like to discuss any of the issues highlighted in this episode.

Key contacts

Richard Evans Dan Saunders